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            <title>What’s your customers’ communication medium of choice? Part 2</title>
            <link>http://www.smartcompany.com.au/internet-secrets/055655-what-s-your-customers-communication-medium-of-choice-part-2.html</link>
            <description><![CDATA[
 If you’ve been in business long enough, you will indeed know that timing is everything. 
]]></description>
            <pubDate>Tue, 21 May 2013 22:36:55 GMT</pubDate>
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            <title>Social networks consolidate as  ‘opinion engines’ for your business</title>
            <link>http://www.smartcompany.com.au/internet-secrets/055547-social-networks-consolidate-as-opinion-engines-for-your-business.html</link>
            <description><![CDATA[
Not that long ago, this blog raised many eyebrows when it flagged the notion of Facebook being a new kind of Yellow Pages.
]]></description>
            <pubDate>Tue, 14 May 2013 22:37:30 GMT</pubDate>
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            <title>What’s your customer’s communication medium of choice?</title>
            <link>http://www.smartcompany.com.au/internet-secrets/055420-what-s-your-customer-s-communication-medium-of-choice.html</link>
            <description><![CDATA[It used to be oh so simple if you wanted to target your customer with your promotional messages.
]]></description>
            <pubDate>Tue, 07 May 2013 14:00:00 GMT</pubDate>
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            <title>Are you treating the digital world too much like print?</title>
            <link>http://www.smartcompany.com.au/internet-secrets/055327-are-you-treating-the-digital-world-too-much-like-print.html</link>
            <description><![CDATA[As regular reader of this blog may know, I once worked for the monolith that was Sensis – Yellow Pages’ publisher some years back.
]]></description>
            <pubDate>Tue, 30 Apr 2013 23:34:07 GMT</pubDate>
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            <title>Online pennies start to drop for Australian SMEs</title>
            <link>http://www.smartcompany.com.au/internet-secrets/055243-online-pennies-start-to-drop-for-australian-smes.html</link>
            <description><![CDATA[Recently there's been a noticeable and important shift in the kind of work my web services business is performing for our smaller business customers.
]]></description>
            <pubDate>Tue, 23 Apr 2013 14:00:00 GMT</pubDate>
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            <title>Is your business Facebook page too personal?</title>
            <link>http://www.smartcompany.com.au/internet-secrets/055130-is-your-business-facebook-page-too-personal.html</link>
            <description><![CDATA[One of the problems of a really 'new to the world' communications development like social networking is the lack of research into, well, how to behave.
]]></description>
            <pubDate>Tue, 16 Apr 2013 23:40:06 GMT</pubDate>
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            <title>The web as we know it turns 20</title>
            <link>http://www.smartcompany.com.au/internet-secrets/055009-the-web-as-we-know-it-turns-20.html</link>
            <description><![CDATA[I remember well my very first encounter with the world wide web.
]]></description>
            <pubDate>Tue, 09 Apr 2013 06:05:54 GMT</pubDate>
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            <title>The other nine commandments for cost-effective websites</title>
            <link>http://www.smartcompany.com.au/internet-secrets/054844-the-other-nine-commandments-for-cost-effective-websites-24.html</link>
            <description><![CDATA[We all know about the importance of a professionally presented website.
]]></description>
            <pubDate>Tue, 02 Apr 2013 21:51:00 GMT</pubDate>
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            <title>Do SMEs have technology fatigue?</title>
            <link>http://www.smartcompany.com.au/internet-secrets/054705-do-smes-have-technology-fatigue-21.html</link>
            <description><![CDATA[In recent weeks, this blog has explored some of the reasons that our SMEs are slow to embrace what to many of us are exciting and revolutionary new digital capabilities. 
]]></description>
            <pubDate>Tue, 19 Mar 2013 21:59:20 GMT</pubDate>
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            <title>Why social networking seems so unnatural</title>
            <link>http://www.smartcompany.com.au/internet-secrets/054591-why-social-networking-seems-so-unnatural-21.html</link>
            <description><![CDATA[A few weeks back, this blog explored why this generation of smaller businesses were unlikely (internet-secrets/why-this-generation-of-smes-wona-t-embrace-social-networking.html) to embrace social networking. 
]]></description>
            <pubDate>Tue, 12 Mar 2013 14:00:00 GMT</pubDate>
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